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Technologies To Invest In 2020

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Everyday, new pieces of technology are released and new features are added to the current tech, this implies that the technology world is moving at cyber speed.

It is now up to you as a business person to make sure that your business is up to date. This new technology have the power to make your business grow and make you succeed as well.

With that in mind, it’s a good idea to take a look at technologies that are worth investing .

Smartphones

Let’s face it, in today’s fast-paced world, you simply need a smartphone. Just like everyone else, your team members probably already have their own devices. However, providing them with work smart phones can prove to be an amazing idea. By doing so, you get to make sure everyone’s devices are compatible.

For example, you can get smart phones at Orange for your entire team and make staying connected even easier. Not to mention that some employees such as IT experts need to be on call or available on short notice. Having work smart phones means you can always reach the proper person in a timely fashion.

Cloud computing

Long gone are the days when you had to store all your data on your office PCs. Almost all companies now use cloud technology instead as it allows them to access files at any time and any place. In fact, storing data on the cloud makes it possible for everyone in the organization to download any file they need.

Chatbot technology

AIs have been helping businesses operate for quite a while now but their job didn’t include communicating directly with customers. Artificial intelligence is constantly advancing and can now act as extra labour when it comes to customer interaction. The new wave of chatbots does a great job of talking to customers and navigating them through your website.

What’s amazing about these things is that they can help you take your business to the next level no matter what industry you’re in. Just think of it this way – if you’re running a travel agency, you can have them assist clients with making a booking. Or if you’re in retail, chatbots can help customers place orders or file complaints.

Business intelligence tools

Making important business decisions is much easier when there’s data you can rely on. This is exactly why more and more small businesses are investing in data collection. Whether you already did it or you’re yet to start harvesting data, investing in new business intelligence tools is something you just can’t go wrong with.

These new tools are specifically designed to help you collect information that could heavily influence both your finances and marketing, which is exactly what you should be aiming at. Keep a close eye on new analytics tools and adjusting your strategies will never be easier.

Slack

Slack has gone a long way since it was first introduced in 2013. While there are plenty of collaboration tools available, companies of all sizes need software for plain chatting. About 79 per cent of businesses say Slack helped them improve team culture. Therefore, if your organization isn’t using it yet, 2020 seems to be the right time to start.

Being able to communicate seamlessly at all times makes staying on the same page as everyone else in the company a real piece of cake. Moreover, you can use channels for individual projects and keep things organized. Another great idea is to rely on polls to help you make quick and more effective decisions.

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